Frequently Asked Questions about Yoga Classes & Events
General question
How do I book a yoga class or event?
You can book a class or event directly through our website https://www.udara-bali.com/yoga-schedule/
Our schedule is released monthly. Classes can be booked two weeks in advance, while events and sound healing sessions can be booked four weeks in advance.
Do I need to create an account to book?
Yes, creating an account on Momence helps us manage your bookings, track your progress, and ensure a smooth experience. You can create an account quickly and easily on our website https://momence.com/sign-up
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), debit cards, bank transfer and via indomaret. Please check our booking platform for specific details after you choose the button pay.
Can I book a class for someone else?
Yes, you can often book for others, but please ensure they also have an account or that you provide their details as requested during the booking process. This helps with class registration and communication (especially need name of guest and email).
Is there a minimum age requirement for classes?
Most of our classes are suitable for individuals 14 years and older see our Children policy
https://www.udara-bali.com
What is your cancellation policy for yoga classes?
We require at least 24 hours’ notice for yoga class cancellations to receive a full refund or class credit. Cancellations made less than 24 hours in advance may not be eligible for a refund or credit.
How do I cancel a yoga class booking?
You can cancel your booking through your online account or by contacting us directly (please check the term and conditions).
What is your refund policy for events and workshops?
Please note that all purchases are final, non-refundable, non-transferrable, and non-returnable.
What happens if a class or event is canceled by Udara?
In the rare event that we cancel a class or event, you will be notified immediately and offered a full refund or the option to reschedule.
before your class/event
What should I bring to a yoga class?
We recommend bringing a water bottle, a small towel, and wearing comfortable athletic attire. We provide yoga mats and props, but you are welcome to bring your own.
What should I wear for Yoga classes?
Proper yoga attire is encouraged for all sessions. For Aerial Yoga, we kindly ask men to wear a shirt and ladies to avoid swimwear. This is for hygiene purposes and to maintain personal modesty during inversions, as loose clothing or swimwear may not provide the necessary coverage when hanging upside down or moving in the silks.
What time should I arrive for my class or event?
Please arrive at least 10-15 minutes before your scheduled class to check in at the Front Desk, find a spot, and settle in. This helps ensure a calm and timely start for everyone.
What should I do if I'm running late?
If you’re running a few minutes late, please enter quietly to avoid disturbing the class. For the safety and comfort of all participants, latecomers will not be admitted 15 minutes after the starting time.
during your class/event
What if I have an injury or health condition?
Please inform your instructor before class about any injuries or health conditions. They can offer modifications or alternative poses to ensure your safety and comfort.
Can I leave early if I need to?
We recommend staying for the entire duration, as the final part is usually a crucial part of the class or event.
other questions
Do you offer private yoga sessions?
Yes, we offer a private session https://www.udara-bali.com/yoga-schedule/ Please contact us to discuss your needs and schedule a session.
How can I provide feedback?
We welcome your feedback! You can speak to our front staff, send us an email, or message us through whatsapp +62 878-7779-9970